SMS Messaging Privacy Policy

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following personal information:

• Phone Number: Used to send and receive SMS messages.
• Name and Contact Details (if provided): Used to personalize communications.
• Message Content and Interaction Data: Includes message delivery status, responses, and engagement metrics.
• Device and Carrier Information: Collected automatically to ensure message delivery and troubleshoot technical issues.

2. How We Use Your Information

Your personal information is used solely for purposes related to our SMS communications, including:

• Sending transactional updates, promotional offers, alerts, or other requested information.
• Providing customer support or responding to inquiries sent via SMS.
• Improving our SMS communication experience and ensuring compliance with messaging regulations.
• Maintaining records of your consent and message preferences.

We will never sell or rent your personal information collected through SMS messaging.

3. Who We Share Your Information With

We may share your information with limited third parties only as necessary to operate and manage our SMS messaging program:

• SMS Service Providers and Aggregators: To facilitate message delivery and support system performance.
• Customer Relationship Management (CRM) or Marketing Platforms: Used to manage opt-ins, message history, and analytics.
• Legal or Regulatory Authorities: Only if required by law, subpoena, or court order.

All third parties handling SMS data are required to protect your information in accordance with applicable privacy laws and contractual obligations.

4. Your Choices and Rights

You can opt out of SMS messages at any time by replying STOP to any message you receive. You may also contact us directly to update your contact information or request deletion of your SMS data.

SMS Terms of Service:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Redemption Accounting. This includes SMS messages for marketing, customer care. Message frequency varies. Message and data rates may apply. See privacy policy above on this same web page. Message HELP for help. Reply STOP to any message to opt out.